VIVAT SUPPORT

How can we help?

Practical help with the Vivat App during our programs and events. If you need direct assistance, choose one of the options below.

Can’t sign in?

Reset your password →

On the sign-in screen, choose “Forgot your password?”.

A problem with your information or schedule?

Experiencing an app error?

Report a problem →

Frequently asked questions

Information about schedules, venues, materials, teachers, notifications, photos, surveys and diplomas in the Vivat App.

The Vivat App brings together the information you need to participate in our programs and events: your schedule, activities, venues, teachers, materials, notifications and other resources available for your event.

CONTACT

Help from our team when you need it.

Email us, contact us on WhatsApp or send a request through our support form. Choose whichever channel works best for you.

Fundación Vivat Música

Medellín · Colombia

Email · soporte@vivatmusica.org

WhatsApp · +57 310 442 9719

Calle 4 Sur No. 43AA-30, 12th floor · Edificio Formacol · Medellín, Antioquia 050021, Colombia

Email us

Open the support form

ACCOUNT AND DATA

Need to correct or delete your information?

To request access to, correction, updating or deletion of your data, email privacidad@vivatmusica.org. If your request concerns your app account, include the email address associated with it.

Request deletion →